Drivers MSC Laptops & Desktops


If you have landed to this article that , you want to fix the error saying “We can’t find your camera” in Windows 10 with error code 0xA00F4244. In this post we will try to fix this problem by several methods to get rid of the problem we can’t find your camera in windows 10.

HP EliteBook 720 G2 Notebook PC. HP EliteBook 740 G2 Notebook PC. HP EliteBook 750 G2 Notebook PC. HP EliteBook 820 G2 Notebook PC. HP EliteBook 840 G2 Notebook PC. HP EliteBook 850 G2 Notebook PC. HP ZBook 14 G2 Mobile Workstation. HP ZBook 15u G2 Mobile Workstation-sp96717.exe (Updated: 5/28/2019 12:00:00 AM)-sp92559.exe (Updated: 11/8/2018. Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall and restart. If your laptop has a dual GPU setup with both Intel integrated graphics as well as a dedicated NVIDIA or AMD graphics card, updating the Intel driver could potentially cause problems. We recommend against fiddling with your Intel drivers in this situation.

Note that, if your Laptop is MSI ,Fn+F6 switches your webcam off and on.

For other laptops and PC, it may be due to several reasons, such as , alterations in camera app settings or due to outdated camera drivers.So, lets try to fix this.

Method 1 – Through Settings pane

1 – Open settingsby pressing windows key and i together.

2 – Now, click on privacy.

3 – Now, click on camerafrom the left side Menu.

4 – Now, in the right side, Make sure that let app use my camera hardware option is turned on.

Note: – If it is turned off , just toggle it on, to make sure apps can use your camera in windows 10.

If it does not solve your problem, try next solution given.

Method 2 – By Resetting the Camera App

1 – Open settingsby pressing Windows key + i together.

2 – Now, Click on Apps.

3 – Now, click on Default apps from the left menu.

4 – Now, in the right side click on camerato expand it.

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5 – After that, click on advanced options.

6 – In the next window, click on resetbutton to reset Camera App in Windows 10.

Method 3 – Update webcam driver

1- Press Windows key + R to open runcommand box.

2 – Now, type devmgmt.msc in the text field and hit enter to open device manager.

3 – Now, once the device manager opens up, click to Expand cameras and locate your webcam device.

Note: – On some devices its located under Camera or imaging devices or Sound, video and game controllers.

4 – Right click on it and select Uninstall.

5 – Now from the top tabs , just click on actionand then click on Scan for hardware changes.

Drivers MSC Laptops & Desktops

Method 4 – Re Register Windows store app

1 – Open command prompt as administrator.

2 – Now, write the command given below to re register windows 10 store app.

3 – After that , restartyour system for changes to come into effect.

Method 5 – Roll back your Webcam driver

1 – Press + R to open run.

2 – Now, write devmgmt.msc in it and press enter.

3 – Now, right click on your webcam driver and click on properties.

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Note that it can be found out by expanding any one of the three depending upon your PC/ Laptop model.

  • Cameras
  • Sound, video and game controllers
  • imaging device

4 – Now, click on drivertab.

5 – Finally , click on Roll Back driver.

After the rollback process gets completed, just restartyour PC

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Method 6 – Troubleshoot Windows store Apps in Windows 10

1 – Open control panel.

2 – Now, search Troubleshootingin the search box.

3 – Click on Troubleshooting.

4 – Now, from the left menu, click on view all.

5 – Now, from the troubleshooters list, Click on Windows store apps.

6 – Click on nextbutton to start troubleshooting.

Method 7 – Check your antivirus software

It may be a reason for your camera not showing up. May be your antivirus blocking the camera app on windows 10. Just check the settings of your antivirus app and look that, is your antivirus blocking camera app or not.


Saurav is associated with IT industry and computers for more than a decade and is writing on The Geek Page on topics revolving on windows 10 and softwares.

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Be default, Windows 7 automatically installs drivers for the devices that are connected to the computer. However, if you do not want Windows 7 to automatically install the drivers, you can use one of the methods listed in this article.

Methods 1: Change device installation setting

  1. Click Start, type devices and printers in the search box, and then click Devices and Printers.

  2. All the devices connected to the computer are listed, including monitor, keyboard, mouse, printer, and so on.
    Under Devices, right-click the icon for the computer, and then click Device installation settings.

  3. A new window pops up asking you whether you want Windows to download driver software.
    Click to select No, let me choose what to do, select Never install driver software from Windows update, and then click Save Changes.

  4. Click Yes when you are prompted for confirmation.

Methods 2: Configure group policy settings

Note This method only applies to Windows 7 Professional, Windows 7 Ultimate, and Windows 7 Enterprise.

  1. Click Start, type gpedit.msc in the search box, and then press ENTER. This step opens the Local Group Policy Editor.
    (Click Yes if you are prompted.)

  2. Expand Computer Configuration, expand Administrative Templates, expand System, expand Device Installation, and then click Device Installation Restrictions.
    In the right window, double-click Prevent installation of devices not described by other policy settings.

  3. Click to select Enabled, and then click OK.

  4. Restart the computer.